HomesteadRecruiter Since 2001
the smart solution for Homestead jobs

Operations Admin I

Company: FedEx Ground
Location: Homestead
Posted on: April 10, 2021

Job Description:

Auto req ID: 265202BR Position Type: Part time Employee Type: Non-Exempt Job Summary Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues.Essential Functions Additional Linehaul essential functions:

  • Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
    • Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system
      • Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues
        • Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
          • Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
          • Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
          • Reviews, researches and/or enters data in various systems to support respective functional area
          • Compiles data and provides various regular and adhoc reports to management for review and determination
          • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
          • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
          • Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
          • Reviews, researches and/or enters data in various systems to support respective functional area
          • Compiles data and provides various regular and adhoc reports to management for review and determination
          • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
          • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review Additional Quality Assurance/Loss Prevention essential functions:
            • Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
            • Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
            • Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
            • Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
            • Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Minimum Education --- High School Diploma or GED requiredMinimum Experience --- Previous clerical or customer service experience preferredRequired Skills, Abilities and / or Licensure ---General business skills such as typing; data entry and review; and use of phone, copier, and fax ---Software skills, including use of Microsoft Office software and web-based applications ---Customer service skills necessary to effectively and professionally respond to requests ---Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goalsAddress: 27200 SW 127TH Ave City: Homestead State: Florida Zip Code: 33032 Domicile Location: FXG-US/USA/P343/Kendall Colocation EEO Statement FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforceSearch Engine Description: Administrative Customer Service

Keywords: FedEx Ground, Homestead , Operations Admin I, Administration, Clerical , Homestead, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Administration, Clerical Jobs


Facilities Admin $1,000 Sign On Bonus
Description: Are you ready to grow your dream career while making others' vacation dreams come true Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations (more...)
Company: Marriott Vacations Worldwide
Location: West Palm Beach
Posted on: 04/12/2021

Administrative Support Team Associate
Description: About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to (more...)
Company: Macy's
Location: Miami
Posted on: 04/12/2021

Receptionist
Description: Pier Diem As Needed on call only and Part Time 4:30pm to 7pmMust be available on WeekendsPurpose of Your Job PositionThe primary purpose of your job position is to greet and liaise with the public
Company: Solaris Healthcare Coconut Creek
Location: Pompano Beach
Posted on: 04/13/2021


Receptionist/Legal Assistant
Description: Boutique law firm seeks full-time Receptionist/Legal Assistant to work in our Coral
Company: Silver Law - Securities Arbitration and Class Acti
Location: Dania
Posted on: 04/12/2021

Part Time Data Entry
Description: We're currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're primary responsibility is to give specialized guidance
Company: Atona
Location: Fort Lauderdale
Posted on: 04/13/2021

Operations Admin I
Description: Auto req ID: 272067BR Position Type: Part time Employee Type: Non-Exempt Job Summary Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, (more...)
Company: FedEx Ground
Location: Homestead
Posted on: 04/13/2021

Block Advisors Receptionist
Description: What you'll do... br br Joining Block Advisors as a seasonal Receptionist means you'll relentlessly focus on how to wow clients now, and in the future. You'll need the ability to work in multiple (more...)
Company: H&R Block
Location: West Palm Beach
Posted on: 04/12/2021

Retail Sales Jewelry Clerical
Description: About: br Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back (more...)
Company: Macy's
Location: Miami
Posted on: 04/13/2021

Department Clerical I
Description: About: br Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value, and high-quality products. Now is an exciting time (more...)
Company: Macy's
Location: Miami
Posted on: 04/12/2021

Administrative Assistant
Description: As the key employee liaisons between the client and KWPM services internal support staff, the Administrative Assistant must perform the job duties with a view toward projecting a professional and competent (more...)
Company: KW Property Management
Location: West Palm Beach
Posted on: 04/12/2021

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Homestead RSS job feeds