Telecommunications Customer Service Representative - Training Provided
Company: South Shore Marketing, Inc.
Location: Miramar
Posted on: July 6, 2025
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Job Description:
WE ARE HIRING! South Shore Marketing is looking to fill both
full time and part time positions within our Telecommunications
Customer Service Representative team. The Telecommunications
Customer Service Representative will bring their outstanding
customer service and sales skills to a whole new level. They will
take their prior knowledge and skills to be the face and our of top
telecommunication clients, delivering our customers with memorable
experiences through personalized sales interactions. They will also
be able to utilize their prior expertise by creating a welcoming
and memorable environment for all of our customers. Join our team
as a Telecommunications Customer Service Representative and embark
on a journey to delight our customers with unforgettable
experiences while providing top-notch support and service. Details
of the Telecommunications Customer Service Representative Role:
Build strong relationships with customers, understanding their
needs, preferences, and desires to tailor solutions and exceed
expectations. Collaborate with cross-functional teams to address
customer needs and resolve issues, ensuring a seamless and positive
experience. As a Telecommunications Customer Service
Representative, you will promote our clients products and services
while showcasing your passion for superior customer service.
Proactively identify opportunities to enhance the customer
experience, upsell any necessary services, contributing ideas for
process sales order improvements and service negotiations. Maintain
accurate customer records and documentation, ensuring effective
communication and follow-up. Stay up-to-date on industry trends,
new products and services released, competitor offerings, and
emerging technologies to provide informed recommendations and
insights.
Keywords: South Shore Marketing, Inc., Homestead , Telecommunications Customer Service Representative - Training Provided, Customer Service & Call Center , Miramar, Florida
