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Skydive Front Office Manager

Company: AivCon Inc.
Location: Homestead
Posted on: May 8, 2022

Job Description:

Job descriptionWe are looking for a Skydive Front Desk Manager to manage the customers and staff as they proceed through their skydiving experience with us. This job can be very fun and rewarding, but it can also be challenging. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety. Front Desk Manager duties and responsibilities include making reservations (though most reservations are made by a remote call center), editing and managing the editing of jump videos, greeting and checking in customers, managing 2-3 employees, and providing general administrative support. The Front Desk manager needs to be assertive and also have good customer service skills. Familiarity with a computer and basic programs is also helpful. Ultimately, the Front Desk manager should be able to ensure the smooth running of the operation and help to improve company procedures and day-to-day operation.ResponsibilitiesManaging the customer flow of the operation.Scheduling and reschedulingProcessing high value customers for their jump experience.Editing Videos or managing video editorOrganize office operations and proceduresProvide general support to visitorsAssist in the on-boarding process for new hires trainingSkillsStrong organizational and planning skills in a fast-paced environmentExcellent time management skills and ability to multi-task and prioritize workProven experience as a manager in a fast paced environment.Knowledge of office administrator responsibilities, systems, and proceduresProficiency in MS Office (MS Excel and MS Outlook, in particular)Hands-on experience with office machines ( printers)Attention to detail and problem-solving skillsExcellent written and verbal communication skillsA creative mind with an ability to suggest improvementsHigh School degree; additional qualification as an Administrative assistant or Secretary will be a plus.

Keywords: AivCon Inc., Homestead , Skydive Front Office Manager, Executive , Homestead, Florida

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