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Case Manager (Host Homes)

Company: Lutheran Services Florida
Location: Homestead
Posted on: August 7, 2022

Job Description:

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant .
LSF is looking for a talented Host Homes Case Manager who would like to make an impact in the lives of others.
Purpose & Impact:
The Youth Host Home Case Manager helps youth and young adults identify and achieve goals related to maintaining safe, stable housing, employment, education, and increasing life skills. The Youth Host Home Case Manager has responsibility for: providing case management to youth in the program (pre, during and post host home residency), supporting positive relationships between hosts and youth and supporting the overall development and implementation of the program. In conjunction with the Host Home Coordinator, the Youth Host Home Case Manager will develop professional relationships and partnerships with other community service providers and provide community engagement or program outreach as required.
Essential Functions:

* Provide ongoing supportive case management, housing match, crisis assistance, and conflict resolution and stabilization services to youth enrolled in host home program.
* Establish Individual Development Plans in partnership with youth that address recovery, emotional and psychological issues, vocational and educational development, employment, financial management, and prioritization of needs.
* Assist youth in obtaining and maintaining public benefits. Provide referrals for and solve problems related to county, state and federal benefits programs.

* Identify, apply for and establish appointments for available services such as cash aid, food programs, medical clinics and in-home support. Accompany youth to critical appointments and or meetings when deeper support is needed.
* Establish a transition plan with youth to ensure they move into preferably long-term stable housing at the end of host home residency.
* Support intake, assessment and evaluation for youth engagement in program.
* Document youth progress records in a timely manner, maintain and monitor their files and/or database. Document all outcomes. Create reports based on information compiled. Provides direct care and supervision of youth. Conduct safety and wellness checks and home visits regularly.
* Assist with building and refining program policies and procedures to continually finetune the program.

* Assist with identifying, screening and training volunteer community members who will volunteer to host clients.
* Maintain strong relationships with collaborative partners and hosts. Attend multi-agency and partner meetings. Assist youth in negotiating conflicts with partner agencies.
* Cultivate a culture of learning: attend regular, ongoing trainings related to topics connected to Host Homes, including supporting youth experiencing housing instability, positive youth development, harm reduction and trauma-informed care.
* Comply with all policies and procedures.
* Perform other related duties as assigned

Other Functions:

* All duties are performed in accordance with the following standards:

* Experience working in a collaborative setting and demonstrated ability to form relationships working within a multi-ethnic, multi-culture youth staff and public environment.

* Ability to work within a harm reduction model and experience working with trauma informed programs as well as strong experience providing services addressing homelessness, violence, substance use, mental health, and criminal justice systems.
* Understanding of the needs of vulnerable minority communities, strategies to meet their needs, and ability to work with a broad range of constituents, program participants, and stakeholders representing the full diversity of the community. A champion for building pathways for people not served by mainstream systems.
* Strong communication, conflict resolution and de-escalation skills, ability to maintain confidentiality.
* Ability to work independently, collaboratively with supervisor or as part of a team in a fast-paced environment. Experience working collaboratively with multiple agencies desired
* Computer/PC literacy, including Internet proficiency, Microsoft Office software and networked systems.

Physical Requirements:

* Must have a high level of energy, be adaptable to irregular hours, and be able to travel as needed.


* Minimum Bachelor's degree in social work or related field


* 3 years of experience in case management, counseling and working with runaway, homeless and at-risk youth.


* Must possess excellent written and verbal communication skills.
* Must be familiar with and able to use Microsoft Office programs Word and Excel.
* Ability to form relationships and effectively work with multi-ethnic, multi-culture youth, staff, and the general public.
* Ability to handle crisis situations and adapt to every changing environment.

* Demonstrated skills in assessment, crisis intervention, behavioral management techniques, individual and family counseling practices and group process.
* Ability to work as a team player and work flexible hours as needed in a 24/7 residential program.
* Demonstrates skills in organization, time management and attention to detail.
* Recognizes the need to request assistance, consultation or feedback on difficult cases or challenges within the agency.


* Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

Why work for LSF?
LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package including :

* Medical, Dental and Vision
* Teledoc (24/7 online access to Doctors)
* Employee Assistance Program (EAP)
* Employer paid life insurance (1X salary)
* 13 paid holidays + 1 floating holiday
* Generous PTO policy (starting at 16 working days a year)
* 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
* Tuition reimbursement

Lutheran Services Florida embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunity employer.

Keywords: Lutheran Services Florida, Homestead , Case Manager (Host Homes), Executive , Homestead, Florida

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