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Self Storage Manager

Company: SecureSpace
Location: Homestead
Posted on: November 22, 2021

Job Description:

SecureSpace is seeking a Store Manager to help manage the operations of a self-storage facility in Homestead. The ideal candidate would be an energetic, friendly, and ambitious self-starter who is looking for optimal career growth potential at an exciting new company.Key Responsibilities include (but are not limited to):

  • Generating Revenue: The Store Manager will be responsible for meeting and exceeding sales objectives (both in person, over the phone, or based on internet leads), managing cash receipts and payments, collecting late fees, following up on outstanding balances, and the sales and inventory management of retail merchandise.
  • Leadership and Teamwork: The Store Manager will supervise and provide guidance to junior members of the team, lead by example with on the job training, perform regular performance reviews and evaluations, and invest in the development and growth of the team. The Store Manager will clearly and effectively communicate results, updates, and recommendations up to the District Manager or the Leadership Team.
  • Customer Service: The Store Manager will be the front-facing representative for SecureSpace and as such will need to provide the highest level of customer service. The Store Manager will create a welcoming environment for potential customers as well as current renters. The ability to consult, troubleshoot, and adapt will be essential for Store Managers to be effective problem-solvers. Taking great care of our patrons and providing them with a best-in-class experience at our facility will help us to build and propel our brand. We want to differentiate ourselves from the competition and our beautiful facilities and our amazing staff will be the key to our success.
  • Maintenance and Upkeep: The Store Manager will also spend a large portion of time each day monitoring and maintaining the facility - walking through the facility to check for cleanliness and upkeep, sweeping the property, cleaning units, ensuring supplies are appropriately stocked, and performing other light maintenance tasks. If there are larger maintenance issues, the Store Manager will notify the District Manager in a timely manner and work together to rectify the problem, sometimes with outsourced professionals.Successful Store Managers are:
    • Enthusiastic and positive team members, looking to bring out the best in every situation and everyone
    • Proactive and entrepreneurial, grounded in integrity and strong work ethic
    • Customer service oriented and approachable with the ability to anticipate and respond to the needs of our patrons in order to close the sale
    • Energized by working with people as most of the time your job will be spent with current customers and potential customers
    • Committed to the cleanliness and upkeep of their designated store/property
    • Detail-oriented, double-checking their work and ensuring that tasks are completed to satisfaction
    • Forward thinking and problem-solvers, flexible and adaptive to situations that may challenge them but welcoming of the learning opportunity
    • Self-motivated and independent workers who take initiative and but are teachable, seeking out ways to continuously evolve and improve
    • Team players and builders who lead by example and work at the highest level but who also take ownership for mistakes and missed opportunities
    • Conscientious and aware of how to celebrate the achievements of their team members and also motivate them to reach the next milestoneOther Requirements:
      • Will need to move about inside the leasing office to access and operate computers and other office equipment
      • Will also need to move about the entire 1-acre property (both indoors and outdoors) for customer tours of the facility, to receive, move and restock inventory in boxes up to 50 pounds (on occasion), to position self for inspection and general maintenance tasks, to recognize potential maintenance, safety, and fire issues, and to operate roll up doors to storage units
      • Willing to do some travel (on occasion) to another location or work from home for certain scheduled shifts
      • Our office is open on weekends, but we are as flexible as possible with scheduling to help you achieve great work-life balance
      • Detail-oriented
      • High school diploma/GED preferredIf this describes you, and a dynamic, growing organization is what you need, come join our team at SecureSpace!An offer of employment to a potential candidate is contingent upon the successful passage of a background check as well as a drug and alcohol screening, consistent with federal, state law and local law.We value diversity at SecureSpace Storage. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Job Type: Full-timePay: $16.00 - $17.00 per hourBenefits:
        • 401(k)
        • 401(k) matching
        • Dental insurance
        • Flexible schedule
        • Health insurance
        • Life insurance
        • Paid time off
        • Vision insuranceSchedule:
          • Holidays
          • Monday to Friday
          • Weekend availabilitySupplemental Pay:
            • Bonus payApplication Question(s):
              • What interests you in this position?
              • If you have self storage experience, what Property Management Software have you used?Experience:
                • Customer Service: 3 years (Preferred)
                • Retail Management: 3 years (Preferred)Work Location: One location

Keywords: SecureSpace, Homestead , Self Storage Manager, Hospitality & Tourism , Homestead, Florida

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