Job Summary The Night Crew Lead maintains standards in the sales
area and stocks shelves to ensure guest requirements are met. They
also build guest loyalty by providing exemplary customer service.
This role is critical in ensuring that our shelves are stocked and
that our store is ready for the morning and day ahead. To thrive in
this position, you should be a team player. You know that you are
only successful when those around you are set up for success. You
are eager to support an amazing team, have the drive to grow your
career in leadership and have the ability to inspire those around
you. Job Description Experience Required: 6 months to 1 year;
Desire to become a Non-union Team Leader .
Education Required: High school diploma or equivalent
Certification or Licensing Required: CPR
Lifting Requirement: Up to 50 pounds
Age Requirement: At least 18 years of age
Maintain safety as the top priority in all aspects of our work,
for our Team Members, guests, and products.
Cultivate a foodie culture by sharing excitement and passion for
food with Team Members and guests.
Perform all functions of a Team Leader in his/her absence, when
necessary and where appropriate.
Direct Team Members by using work lists as well as understanding
and performing all duties required of an Overnight Team Member.
This includes directing, overseeing and evaluating all training of
new and current Team Members.
Must be able to work a flexible schedule and be scheduled
according to needs of business including but not limited to
necessary required amount of nights, weekends and holidays.
Prepare products to be stocked by taking cases of pallets,
cutting them open and loading them onto a flat and pricing, if
Be able to write department orders, monitor ordering, and
supervise stocking and receiving with latest tools and
technology/automated ordering systems. Track and reduce out of
stocks and participate in taking of physical inventories. Utilize
all available tools to help reduce and eliminate shrink.
Provide guest service that exceeds expectations for both
internal and external guests. Understand all Guest Service
Initiatives and Measurement tools (i.e. Voice of Guest, Mystery
Shoppers). Respond to guest calls regarding product inquiries,
special orders and product requests. Address customer care calls
when appropriate. Provide coaching and feedback to Team Members not
meeting guest service standards.
Take an active role in building the store's product assortment,
throughout the year and at resets by cultivating strong working
relationships with guests/vendors/suppliers.
Follow company sampling requirements/suggestive selling and
comply with Day of the Week Merchandising initiatives.
Maintain a safe and clean environment to ensure the safety of
Guests and Team Members while exceeding health and OSHA
Comply and perform self-assessments to maintain necessary
standards and pass all steritech, internal and external audits.
Complete incident prevention checklists as required.
Follow work designs and methods, and update as needed following
Prepare, maintain and track records concerning inventories and
work processes to calculate monthly gross profits according to
Be able to use and navigate all required company applications
resources including, but not limited to GE Central, the RTM system
Attend and conduct daily team huddles as directed by Team
Understand and adhere to all relevant local, state and federal
laws/guidelines as well as company policies. Responsible for
reporting any incidents in violation of these guidelines or
Ability to react/respond to all emergency situations/Knowledge
About Us At Giant Eagle Inc., we’re more than just food, fuel
and convenience. We’re one giant family of diverse and talented
Team Members. Our people are the heart and soul of our company.
It’s why we strive to create a nurturing environment that offers
countless career opportunities to grow. Deep caring and solid
family values are what makes us the one of the top work places for
jobs in the Greater Pittsburgh, Cleveland, Columbus and
Indianapolis Areas. From our Warehouses to our GetGo’s, our grocery
Stores through our Corporate home office we are working together to
put food on shopper’s tables’ and smiles on their faces. We’re
always searching for the best part-time and full-time Team Members
to welcome to our family. We invite you to join our Giant Eagle
family. Come start a lasting career with us.