Lead, Systems Engineer
Company: ChenMed
Location: Homestead
Posted on: May 14, 2022
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Job Description:
We're unique.-- - You should be, too. We're changing lives every
day.-- - For both our patients and our team members. Are you
innovative and entrepreneurial minded? Is your work ethic and
ambition off the charts?-- - Do you inspire others with your
kindness and joy? We're different than most primary care providers.
We're rapidly expanding and we need great people to join our team.
The Lead, Systems Engineer is responsible for designing, developing
and integrating enterprise technology systems at every stage of
their lifecycle. The incumbent in this role, as the Lead level
member of the IT Systems Engineering team, is accountable for
assigned systems and processes critical to the successful operation
of enterprise IT, as well as assisting management with ensuring
team goals and objectives are achieved. ESSENTIAL JOB
DUTIES/RESPONSIBILITIES:Manages and monitors all infrastructure and
system installations, including configurations, testing and
maintenance.Creates and manages Infrastructure as Code (IaC)
capabilities for internally developed applications.Maintains,
provisions and troubleshoots systems hardware platforms (servers,
NAS devices, SANs, etc.) ensuring the highest levels of systems and
infrastructure availability.Crafts custom scripts to increase
automation and reduce required human interaction.Conducts
high-level root-cause analysis for service interruption and
establishes preventive measures.Develops infrastructure to
incorporate latest technology best practices and improve
operational performance.Maintains security, backup and redundancy
strategies.Monitors and tests application performance for potential
bottlenecks, identifies possible solutions and works with
developers to implement those fixes.Participates in the design of
information and operational support systems.Liaises with vendors
and other IT personnel for problem resolution.Serves as an
experienced mentor to provide guidance on company processes
including Design Controls, Risk Management, Labeling and other
Regulatory requirements.Documents work performed and communicates
with stakeholders via email and the service management
platform.Creates and maintains standard operating procedures and
knowledge bases.Participates in the IT Engineering on-call support
rotation.Performs other duties as assigned and modified at
manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES:High business
acumen and acuityExpert Cloud experience, preferably in AWSExpert
scripting skills (e.g., shell scripts, Perl, Ruby, Python)Expert
networking as it pertains to systems integration knowledge (OSI
network layers, TCP/IP)Expert experience in the administration and
performance tuning of application stacksExpert understanding of
either Windows or Linux Operating SystemsExpert understanding of
servicing computer hardware, both client and serverExpert
understanding of networking as it pertains to systems integration,
computer and storage interaction and setupExpert understanding of
client/server and web applicationsExpert understanding of scripting
and automationExpert understanding of DevOps practicesAbility and
willingness to quickly adjust priorities as business needs
shiftHigh level of conceptualization, analytical, logic, and
reasoning skillsAbility to ensure that a remarkable level of
customer service is provided at all timesExpertise in Microsoft
Office Suite products including Word, Excel, PowerPoint and
Outlook, plus a variety of other word-processing, spreadsheet,
database, e-mail and presentation softwareAbility and willingness
to travel locally, regionally and nationwide up to 10% of the
timeSpoken and written fluency in EnglishThis job requires use and
exercise of independent judgment We're ChenMed and we're
transforming healthcare for seniors and changing America's
healthcare for the better.-- - Family-owned and physician-led, our
unique approach allows us to improve the health and well-being of
the populations we serve. We're growing rapidly as we seek to
rescue more and more seniors from inadequate health care.-- -
ChenMed is changing lives for the people we serve and the people we
hire.-- - With great compensation, comprehensive benefits, career
development and advancement opportunities and so much more, our
employees enjoy great work-life balance and opportunities to
grow.-- - Join our team who make a difference in people's lives
every single day.EDUCATION AND EXPERIENCE CRITERIA:BA/BS degree in
Computer Science, Engineering or a closely related IT fields OR
additional experience above the minimum will be considered in lieu
of the required education on a year-for-year basis requiredA
minimum of 7 years' experience providing technical support in a
corporate environment, working within a dedicated, multi-tier
technical team requiredA minimum of 4 years' experience managing
and monitoring systems in an enterprise environment requiredAt
least 1 professional level certification (AWS Solutions Architect,
MCSE, etc.) or higher preferredExperience using a service desk
platform (ITSM or trouble ticket system)
Keywords: ChenMed, Homestead , Lead, Systems Engineer, Other , Homestead, Florida
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