Company: Miami Gastro LLC
Posted on: November 25, 2022
Miami Gastro is a gastroenterology medical clinic with 2
locations in Homestead and Key Largo. This position is for a
customer service representative with experience in healthcare and
medical terminology. This is an on-site position at the Homestead
location. Bilingual (English/Spanish) is a must.
o Answering incoming patient phone calls to the Key Largo and
o Pleasant personality and speaking voice essential.
o Greets New and Current Patients via telephone in a professional
and friendly manner.
o Schedules New and Current patients in the electronic health
o Ability to show tolerance and sensitivity in stressful situations
and safeguard confidential information in accordance with
established policies and HIPAA laws.
o Ability to communicate effectively with physicians and
o Able to work in a team environment.
o Enters patient demographic and insurance information into the
o Checks patients' eligibility with insurance carrier
o Checks incoming faxes and attaches paperwork in the EHR system,
o Sends faxes to referring clinics
o Assigns message tasks (e.g medication refills) to providers via
o Punctuality, attendance, and flexibility essential in order to
meet departmental needs and ensure appropriate clinic flow.
o Bilingual Candidates (English/Spanish)
o High School Diploma or GED required
o Possess knowledge of Medicare, Medicaid, and HMO, PPO, Exchange
o Minimum 2 year of relevant experience in healthcare and customer
o Possess knowledge of medical terminology.
o Medical assistant background (preferred)
o Computer literate and ability to utilize an electronic health
o Excellent customer service, interpersonal, communications,
critical thinking, and problem-solving skills
o Strong written and oral communication skills
o Excellent mathematical and cash management skills.
o In-office/Homestead Location
o 8:30am to 5:00pm Monday thru Friday (no Holidays)
o Full time
o Dental insurance
o Health insurance
o Paid time off
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* 8 hour shift
* Day shift
* Monday to Friday
Ability to commute/relocate:
* Homestead, FL 33033: Reliably commute or planning to relocate
before starting work (Required)
* Are you ok with the company running a background check?
* Spanish (Required)
* English (Required)
* Certified Medical Assistant (Preferred)
Work Location: One location%58047475%
Keywords: Miami Gastro LLC, Homestead , Customer Service, Other , Homestead, Florida
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