HomesteadRecruiter Since 2001
the smart solution for Homestead jobs

Customer Service

Company: Miami Gastro LLC
Location: Homestead
Posted on: November 25, 2022

Job Description:

Miami Gastro is a gastroenterology medical clinic with 2 locations in Homestead and Key Largo. This position is for a customer service representative with experience in healthcare and medical terminology. This is an on-site position at the Homestead location. Bilingual (English/Spanish) is a must.

*Responsibilities: *

o Answering incoming patient phone calls to the Key Largo and Homestead location

o Pleasant personality and speaking voice essential.

o Greets New and Current Patients via telephone in a professional and friendly manner.

o Schedules New and Current patients in the electronic health record (EHR).

o Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA laws.

o Ability to communicate effectively with physicians and professional staff

o Able to work in a team environment.

o Enters patient demographic and insurance information into the EHR

o Checks patients' eligibility with insurance carrier

o Checks incoming faxes and attaches paperwork in the EHR system, accurately.

o Sends faxes to referring clinics

o Assigns message tasks (e.g medication refills) to providers via EHR

o Punctuality, attendance, and flexibility essential in order to meet departmental needs and ensure appropriate clinic flow.

*Requirements*

o Bilingual Candidates (English/Spanish)

o High School Diploma or GED required

o Possess knowledge of Medicare, Medicaid, and HMO, PPO, Exchange plans, etc.

o Minimum 2 year of relevant experience in healthcare and customer service

o Possess knowledge of medical terminology.

o Medical assistant background (preferred)

o Computer literate and ability to utilize an electronic health record

o Excellent customer service, interpersonal, communications, critical thinking, and problem-solving skills

o Strong written and oral communication skills

o Excellent mathematical and cash management skills.

*Location*

o In-office/Homestead Location

o Shift

o 8:30am to 5:00pm Monday thru Friday (no Holidays)

*Compensation*

o $16-17/hr

o Full time

*Benefits: *

o 401(k)

o Dental insurance

o Health insurance

o Paid time off

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday

Ability to commute/relocate:
* Homestead, FL 33033: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
* Are you ok with the company running a background check?

Language:
* Spanish (Required)
* English (Required)

License/Certification:
* Certified Medical Assistant (Preferred)

Work Location: One location%58047475%

Keywords: Miami Gastro LLC, Homestead , Customer Service, Other , Homestead, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Homestead RSS job feeds