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Part Time Member Advisor (Teller) - Homestead

Company: Educational Federal Credit Union
Location: Homestead
Posted on: November 26, 2022

Job Description:

*About us*

Educational Federal Credit Union is a company in Homestead, FL 33033. We are demanding and innovative.

Our work environment includes:

* International workforce
* Relaxed atmosphere

The Member Advisor I provides exceptional member service by serving as a consultant to members on a wide variety of deposit and loan transactions/inquiries, resolving member issues accurately and in a timely manner, and effectively identifying members' needs and making appropriate referrals for Credit Union's products and services.

Duties include:

* Processes various types of transactions for members including cash and non-cash deposits, withdrawals, loan payments, transfers, cash advances, cashier's checks, savings bonds, IRA deposits, CD withdrawals, etc.
* Services member accounts by preparing the necessary paperwork for wire transfers; processing stop payment requests, direct deposit payroll request forms, new/lost/stolen cards, check orders, and temporary checks; assisting with Online Banking setup; processing address change requests; and printing copies of checks and statements.
* Has the knowledge and ability to discuss basic features and benefits of all credit unions products and services. Maintains awareness of all current promotions or campaigns.
* Maximizes every member contact as an opportunity to identify what Credit Union products and services would be beneficial to them and makes appropriate referrals.
* Serves as "lobby leader" and is responsible for assessing walk-in member's needs and directing them to the appropriate information source to ensure maximum lobby efficiency and minimize member waiting time.
* Serves as a school branch liaison at the Credit Union's high school branches as necessary.
* Required to have the ability to travel throughout the branch network to provide staffing assistance at all branch locations when necessary.
* Required to work on Saturdays.

Job Type: Part-time

Pay: From $14.50 per hour

Benefits:
* 401(k)
* 401(k) matching
* Flexible schedule
* Paid time off
* Tuition reimbursement
Schedule:
* Monday to Friday
* Weekend availability

Experience:
* Cash handling: 1 year (Preferred)
* Customer service: 1 year (Preferred)

Language:
* Spanish (Preferred)

Work Location: One location%58047475%

Keywords: Educational Federal Credit Union, Homestead , Part Time Member Advisor (Teller) - Homestead, Other , Homestead, Florida

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